That’s the problem with denial. It
never ends well.
As reported on Seeking Alpha by
Samuel Riehn, after the stock dropped on the heels of an earnings call:
Victoria’s Secret seems to be struggling to move
product without promotions, and the concern is that they will find themselves
on a path to becoming a “perma-sale” store. (https://seekingalpha.com/article/4135413-l-brands-dropped-15-percent-today)
Take a look
below at my pictures of a VS storefront. Did I call this one? Yes, I did.
Remember I
called them out back in August with my “Bra or Bralette” piece.
According to
this writer, their troubles started two years ago:
Ever since their turmoil started almost two years ago, they have
been trying to rebrand themselves taking actions such as dropping their
swimwear and print catalogs, but so far they have not recovered.
The linked
article is from February 2017, Fortune (http://fortune.com/2017/02/22/victorias-secret/) and is entitled, “Victoria’s Secret Sales are
down 20% and L Brands Stock is Plummeting.” This article starts by saying, “L Brands’ (LB, -1.49%) once
dominant lingerie chain, Victoria’s Secret, is falling apart at the seams.”
The Seeking
Alpha writer alluded that they blamed the exit from swimwear as a reason for
the negative trend. This, friends, is the stuff of bubble.
I would like
to imagine what their Christmas season would have been like if they had the
biggest and sexiest assortment of bralettes in the retail world…
If I were a
stockholder, I would be pissed (except if I was one of the millions who are
shorting the stock-94th most shorted of the S&P 500 (https://www.thestreet.com/story/14435696/1/lb-insiders-vs-shorts.html)
.
Do you think
they are asking for help? They didn’t ask me…
I used the
Bra vs. Bralette story partially as an allegory for those who are in denial and
are disrupted vs. those who are disruptors.
Clearly L
Brands has no MOAT left. So what should they do? Leave the castle of denial and
start attacking other MOATs. Be the disruptor.
Below is the
original article from November 2017:
Being jobless for these months has taught me a lot.
(Which proves that, everyday of our lives and no matter at
what age or stage, we can learn more than we could possibly imagine.)
When I first came back to the US after 10 years in China, and
started this blog, it was to establish my “brand.” But as I began to learn more
and more about the world of apparel and retail today (possible employers), I
found that there was a clear message coming to me: The companies I had held in my mind as icons had, for the most part,
lost their way, their identity and their customer.
Then, upon talking to many of them about possible
employment, I found that they had no clue about the fix they were in. They were
narrow-minded and sometimes (usually) arrogant. Rather than look for someone
with the experience, talent and character to raise them up, it was business as
usual. Here’s a particularly ridiculous example: After more than 30 successful
years in global sourcing and retailing, Macy’s told me that a position whose
title was “Sourcing Strategy” was not for me.
So here I am and here we are. My last article was about the
“Category Killers,” a term I coined to refer to the companies that were reshaping
retail by their laser focus on customer and product (in that order). Now we see
the killed or to-be-killed. Various
companies, various products, but they all have one thing in common: they
are living in a bubble of denial.
It is an easy disease to catch when you are working in a
self-reinforcing environment which makes you feel how great you are just by
showing up to work, not by what you accomplished to make the world or your
company better and more secure every day.
Let’s nominate some companies to start this “walk of shame.”
1. L Brands/Victoria’s Secret
Victoria’s Secret. Billions spent on a world-renowned
fashion show with world-renowned models. So cool. Despite that, the customer is
leaving. Look at this, money talks:
This one through August 17. If I could find a newer one, the
bottom of the chart would probably need to be expanded. (Note L Brands includes
other companies such as Bath and Body Works, whose troubles are attributed to
the stores being mall-based—yo, the decline of shopping malls is not new news,
what are you doing about it? Tell Wall Street, since you sure won’t tell
me-looks like same bubble of denial).
Wait, I love this excuse- Victoria’s Secret sales declines
are attributed to their exit from the swim and apparel categories.
(marketwatch: https://www.marketwatch.com/story/l-brands-problems-extend-beyond-victorias-secret-bras-to-bath-body-works-2017-08-31).
So you are going to focus your future on what you do best-bras?
That business also is evolving away from Victoria’s Secret,
by their own hand. In my article, “Bra or Bralette?” I documented my prediction
and reasoning why I thought the bralette would eventually replace the
structured bra. This should be a good business for Victoria’s Secret, right? No. They also walked away from this
business.
To quote myself in the aforementioned article, “But more
than that, I am predicting the marginalization, if not extinction, of those who
miss the signals of disruptive change, or see them and stand pat. I know a
dinosaur when I see one.”
I know a bubble of denial when I see one.
Here are some pictures from one of Victoria’s Secret’s
stores’ Christmas windows (what do you see that they have in common? I see the
word FREE):
2. J. Crew-
After announcing that they would be closing 50 stores
instead of 20:
Talk about denial- First, we hear that J. Crew’s problems
are due to the fact that clothes are going out of style. From the chairman and
Legend Mickey Drexler:
Clothes
are just not that important or as important as they were,” he said during
during a conversation at The New York Times
DealBook Conference. That, and we all seem to be glued to our phones. “[People
are] not really hanging around in shopping centers," he added. "[Cell
phones] are local villages, and you don’t have to go to the villages to see
people.”
Then the new President Mike Nicholson claims that stores are going out of style:
“In
order to drive top-line growth, we must evolve our business model from a
traditional brick-and-mortar specialty retailer to a digital-first omnichannel
business,” (last 2 quotes: http://www.refinery29.com/2017/11/182285/jcrew-store-closings-2017)
Tell that to Inditex. And H&M. And Lidl. It
is refreshing that, at least, neither is blaming it on Amazon.
OK, you tell me: Bubble or no bubble?
So, back to my joblessness. If you go to
Glassdoor, J. Crew has more than 100 jobs posted in the NY area. Even if I
could get one of those jobs (and I probably couldn’t because I am not a narrow
fit for the positions or some other unknown reason), I couldn’t do it. After
all this, I can’t live in a bubble of denial.
Which is why, unless one of the Category
Killers or a spanking new and exciting startup is willing to hire me, I will be
seeking employment outside of the apparel industry, where I have succeeded for
more than 30 years. What a waste….
I want to go home every day believing I did
some good work for my customer, my company and the world of business. If I
can’t, then something is wrong with where I am working, because in a company
bound for success every employee, top to
bottom, should feel that way every day.
Fortuna
Iuvat Fortes.
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